13907. Storage and Retrieval of Case Records

  1. Office Request Coordinator- Is the person(s) designated by the office as authorized to request records or obtain information from records stored at RRC.
  2. Records Coordinator - Is the person(s) designated at HQ and in each local office to have responsibility and authority for the retention and destruction of all files.
  3. Instructions for record storage, retrieval and destruction using the Records Retention Center bar code system can be found at the Records Retention Center.
  4. Non-essential volumes of an open case that are too large for the worker's cube can be sent to Records Retention Center for storage. The master files clerk must ensure that the case destruction date matches that of the other volumes when the case is closed. If non-essential volumes are sent to the Records Retention Center, care must be taken to ensure that they are not prematurely destroyed.