In a threatening situation, staff safety and well-being are primary. The agency will provide:
- Awareness of job-related safety precautions and the importance of attitude and professionalism as it relates to personal safety.
- Annual training on work-related and personal self-protection skills.
- Guidelines for worker safety posted on the Intranet.
- Cell phones for workers to check out when going into the field.
- A check in/out procedure for staff when conducting field visits.
- Tracking and reporting in the aggregate the number and nature of incidents using the Administrative Incident Reporting System (AIRS).
- Debriefing and support for staff as follow-up to trauma suffered as a result of serious incidents when safety has been jeopardized, such as a personal threat or an assault.
- Support for staff to request law enforcement assistance when using court orders to remove children from their families, regardless of known risk factors.