MERIT Training & Support

You must have a STARS ID Number before applying for a Portable Background Check application. Please verify that your first name, last name, date of birth, and gender matches what is listed on your ID. If your information in MERIT doesn’t match your ID please send a copy of your ID to Please follow these instructions to submit a Portable Background Check:

  • Login to MERIT.
  • Click on the “My Applications” tab.
  • Click on the blue link labeled “Portable Background Check”.
  • Complete and submit the application.
  • Pay the $12 fee.

If you’re required to get your finger prints done, you’ll receive a separate e-mail 3-5 days from when you submitted your application fee. If you do not receive the fingerprint email within this timeframe please contact our Background Check Team at

If you need to pay for an employee’s Portable Background Check you can do this on your “Facility/Site” tab in your MERIT account. Please follow these instructions:

  • Login to MERIT.
  • Click on the “Facility/Site” tab.
  • Within this tab, click on the “Make PBC Payments” tab.
  • Select the checkbox beside the names of the employees you wish to pay for then click 'Pay by electronic check' to be directed to US Bank or 'Pay by credit/debit card' to be directed to Payeezy to complete the transaction.

If you have a cleared Portable Background Check you can print out your certificate by follow these instructions:

  • Login to your MERIT account.
  • Go to the “My Record” tab.
  • Go to the “Professional Record” sub tab.
  • Find the box labeled “Personal Data”. In the box you will see your username. Underneath your username you will see your Portable Background Check information. Underneath that you will see a blue link labeled “Click here to view and print your Portable Background Check Certificate”. Please click on this link and you will be able to print out your certificate.