The Social Service Payment System (SSPS) is where payments are processed for service providers.
SSPS Provider Portal
The portal provides access to:
- Online invoice claiming
- All claimed and unclaimed Invoices for the past 6 months
- Details of all payments made to you for one year
- Remittance Advices (RAs) for one year, which can be downloaded or printed
- Authorizations and Social Service Notices for the past 12 months
- Your SSPS Provider File
- Information and Direct Deposit forms
- Tax documents from the past six years
- The option to "Go Paperless"
- Contact Us and Message Center to help with two-way communication
Register for SSPS Provider Portal
DCYF sends invitation letters weekly to providers with new authorizations for service. To register, you will need information from the letter. If you did not receive a letter, lost your letter, or your letter is more than three months old, please contact SSPS Customer Service at SSPSmail@dcyf.wa.gov to get the information you need to complete the registration. If you have a current letter, follow these instructions to access SSPS Provider Portal now.
Tax Season Information
Tax documents (W-2 and 1099 statements) are mailed by Jan. 31. To avoid mailing delays, please contact a case worker or local DCYF office to update your address.
W-2 and 1099 statements are also available in the SSPS Provider Portal.
Get more information about taxes and contact information for the Tax Desk
Paper Warrant Processing & Electronic Funds Transfer (EFT) for FFN and Licensed Family Home Providers
DCYF processes paper warrants (checks) twice per month, on the second business day of the month and on, or about, the 16th day of the month. The claim cutoff is 4:30 p.m. on the last business day prior. If the processing date falls on a weekend or state holiday, DCYF processes the paper warrant on the following business day.
Currently all payments made to new providers will be issued electronically to the provider’s financial institution within five (5) business days of payment processing. If you do not have access to a financial institution, you may choose a mailed payment. Providers must submit mailed payment preference on the appropriate DCYF form. Please note there are significant delays when delivering items through the U.S. Postal Service. This includes invoices, payments, and other correspondence.
Skip the Mail - Direct Deposit
The fastest way to get paid is to sign up for direct deposit. DCYF processes direct deposit payments on the business day following the date the invoice is claimed. In the SSPS Portal, you can find the forms needed for direct deposit, so payments can be transferred directly to your financial institution. Once the forms are received by DCYF, it takes four to six weeks for direct deposit to become active.
If you are unable to register through the portal, please fill out the direct deposit forms via Docusign.
If you have any questions or concerns, please email the SSPS Customer Service Team at SSPSmail@dcyf.wa.gov.
Features of Interest to SSPS Providers
Invoice Express - the fast, easy way to submit your SSPS invoice for payment.
Direct Deposit - saves you time by depositing payments directly into your checking or savings account.
Invoice/Adoption Support Deadlines for FFN and LFH Providers - Lists the upcoming invoice dates, and adoption support payment processing dates, and gives the contingency/school holiday hours available to claim each month for FFN providers.
Tax Information - tax reporting information to consider when providing services.
FAQs - gives answers to commonly asked questions about SSPS.