Contact Us

Report Child Abuse/Neglect

Report Child Abuse and Neglect | 1-866-ENDHARM (1-866-363-4276)
To report abuse, neglect, unlicensed child care and child care concerns.

Constituent Relations | 1-800 723-4831 | 360-902-8060

Constituent Relations provides a fair and courteous process for resolving complaints relating to child protection and child welfare cases, foster home and child care licensing, child care programs, and juvenile rehabilitation services.

Constituent Relations staff provide information and education relating to the various programs within DCYF – policies, dependency process, relative placement, ICPC, adoption, foster care and child care licensing, ICW, extended foster care and independent living, contracts, and other information specific to DCYF.

Public Disclosure
The Public Records Act requires that identifiable public records be made available to the public for inspection.


Background Check  | 1-800-998-3898, option 4
For assistance, or to find out about status of a submitted or completed Portable Background Check, background check details, or fingerprint registration.

Childcare Check | 1-866-482-4325, option 3
Search providers and find out background check statuses, licensing history and monitoring reports.

Communications & Media

For media inquiries and publication requests. |

Foster Parenting & Kinship Care

Providing a safe, loving, temporary home for children who must live away from their family due to abuse or neglect.

Find Child Care | 1-800-446-1114
To find licensed child care programs in your area to meet your family's needs.

Early Learning Providers

Licensed or Family, Friend, and Neighbor (FFN) providers serving families on Working Connections or Seasonal Child Care:

Early Achievers | Quality Rating and Improvement System (QRIS)
Find out about Early Achievers rating or status.

Early Childhood Education and Assistance Program (ECEAP)

Find out more about ECEAP, Washington's pre-kindergarten program that prepares 3 and 4 year-old children from families furthest from opportunity for success in school and in life.

Child Care Licensing

Find out about becoming a licensed child care provider and the licensing process.

Electronic Attendance System Service Desk | 1-844-704-6777
Find out about KinderConnect, KinderSign, and/or KinderSmart, what to do if you’re locked out and need a password reset, how to set-up or use the state system or troubleshooting an error with the system.

Electronic Attendance Team | 360-725-4685
Find out about using an electronic attendance system perWAC 110-15-0126, requesting an exception to rule, or using a third-party system.

Child Care Subsidy Contact Center

For families to apply, report changes, and ask general questions about child care subsidy eligibility.

Eligibility Supports Provider Line | 1-800-394-4571
For providers to find out about Working Connections and Seasonal Child Care authorizations, payments, overpayments, and family authorization information.

Licensed Exempt Specialist | 1-866-482-4325 (Option 8)
Find out about becoming a Family, Friend, and Neighbor (FFN) provider for Working Connections or Seasonal Child Care, WACompass portal registration, FFN health and safety requirements, and completing a portable background check.

MERIT | 1-866-482-4325, option 5
Washington's professional development workforce registry, MERIT, allows early learning professionals, to track education and training, share qualifications with current and future employers, complete a portable background check, and more.

WA Compass Provider Portal | 866-627-8929
Find out about becoming a licensed provider, inspection report, DBA name change, program description, or log-on assistance.

Human Resources - Contact our recruiters if you’re interested in finding out more about DCYF. - For verification of employment requests, contact Human Resources.

Legislative |
For questions relating to policy, advocacy, legislation action, reports to the state Legislature and other information related to government relations and policy.

Social Service Payment System (SSPS) | 360-664-6161
Find out about payment information, employment or wage verification, accessing the SSPS Provider Portal and submitting invoices. 

SSPS Tax Desk | 1-833-725-3502  
Find out about replacement copies of a 1099/W-2.

Website Help

For issues with a DCYF application (such as login issues), email:

Early Learning Online Training Site (Training Portal) -