Exception to Rule for Electronic Attendance

We know it is not always easy to use an electronic attendance system. If you have tried different options and still cannot meet the requirements, you may request an exception to the rule. Review the information below to learn more.

What is a Rule?

A rule explains what is allowed and what is not allowed. Rules help guide how laws and policies are followed.

The Washington Administrative Code (WAC) includes rules created by state agencies. These rules are based on state laws and are organized by topic or agency.

What is an Exception to Rule?

An exception to a rule is a written request asking DCYF to waive (meaning to not require) a specific rule. DCYF cannot waive state or federal laws.

To request an exception, you must:

  • Complete and submit the request yourself; 
  • Use the Electronic Attendance System Exception to Rule Request form;
  • Be a Family, Friend and Neighbor provider, licensee, center director, assistant director, or program supervisor;
  • Show another way you will meet the purpose of the rule; and
  • Follow the approved time period (exceptions are temporary).

Important: You cannot appeal if your request is denied.

Who can I contact for help?

If you have questions or need help with the form, contact the Electronic Attendance System policy team:

What should I try first?

Before requesting an exception, please try these options:

  • Use KinderConnect on your smartphone and/or tablet if you do not have a computer (you only need internet access).
  • Use a smartphone as a mobile hotspot.
  • Take a basic computer class or online training.
    • Ask if the parent/guardian can sign children in/out using their smartphone. 
    • View our Electronic Attendance User Manual on our Training and Support webpage for information on helping families set up KinderSmart.
  • Work with your sponsor to use Interactive Voice Response (IVR).
    • View our Electronic Attendance User Manual on our Training and Support webpage for instructions on setting up IVR.
  • Attend a learning lab or technical assistance session for hands-on support.
  • Try an approved third-party electronic attendance system that meets your needs.

How do I apply?

Follow these steps:

  1. Complete the Electronic Attendance System Exception to Rule Request form (Word | PDF)
  2. Submit the form by:
    1. Email: electronic.attendance@dcyf.wa.gov, or
    2. Mail: Electronic Attendance System, PO Box 40970, Olympia, WA 98504

After you submit your request, DCYF will review it and send you a written decision with next steps.