Training & Support

Prior to Taking Training:

  1. Be sure you have a STARS ID. Need a STARS ID? Get one when you register in MERIT.
    Get a STARS ID
  2. Be sure you have your employment records current in MERIT – including roles.
  3. Be sure you add an end date to any employment you are no longer with.

Training Options

The following are available to complete the electronic Attendance System Training:

  1. Online
  2. In-Person
  3. Self-Paced | Workbook

All training is available in English, Spanish and Somali.

    • Licensed providers: You likely have a DEL Training account. If you have ever completed the required safe sleep training, this is where you accessed it. 

    Sign in:
    • Step-by-step guide 

    • Forgot your username or password? Click "forgot username or password" to reset your information. 

    • If you don't have a username or password, you will need to create and account. 

    Create an account:
    • Click "I am a new student and need a username and password". You will need an email address and your STARS ID.
  1. Space is limited, based on the room's capacity and on a first come, first serve basis. In-person training is prioritized for providers who have not previously completed training (workbook or online) and when classes are full you may be asked to choose a later date to attend. 

    To request an interpreter for in-person training, contact 1-844-704-6777.

    Select Your Region
    • Region 1 (Adams, Asotin, Chelan, Ferry, Douglas, Garfield, Grant, Lincoln, Okanogan, Pend Oreille, Spokane, Stevens, Whitman)
    • Region 2 (Benton, Columbia, Franklin, Kittitas, Klickitat, Walla Walla, Yakima)
    • Region 3 (Island, San Juan, Skagit, Snohomish, Whatcom)
  2. Request a Workbook

    Annique Quinn
    Note: the contact information is to request a self-paced workbook only. 

Technical Assistance Visit

To get help in your home or facility, request a Technical Assistance visit. Contact the service provider that meets your needs using the information below: